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How Do I?
Management and Supervision Answers
Problem Savers
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13
Fatal Errors Managers Make and How You Can Avoid Them, W.
Steven Brown, 1995
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101
Biggest Mistakes Managers Make, Clay Carr, 1997
Highlights mistakes in not having clear objectives; being defensive
to criticism; showing favoritism; creating a trusting atmosphere;
delegating the wrong job; inadequate networking; dealing with
performance; and managing one's own career
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The
Supervisor's Portable Answer Book, George T. Fuller, 1989
Proven answers to the problems you'll face on the job in a Q and A
format. Answers to problems in motivation, communications,
performance and office politics.
Planning
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My
employee called in sick a few days ago. We haven't heard from
her and when we called her the line is busy. What should I do?
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How
do I schedule
my employees during the holidays?
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How
should I prioritize my work?
Staffing
Delegation
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How
do I delegate?
Hiring
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How
many questions should I ask in an interview?
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How do I ask the right
job interview questions?
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How do you know if the interview
candidate is lying?
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How
do I tell an applicant that they didn't get the job?
New
Employees
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How do
I start a new employee off?
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How do I get my employee up to speed
on his/her responsibilities?
Organization
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How many staff should report
directly to me?
Controlling
Discipline
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How
do I apply discipline?
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How
do I apply the correct discipline?
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When
do I give a direct order?
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How
do I document a discipline?
Employee
Performance
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Your employee has
been assigned to clean the area around his work area on a daily
basis. The employee has failed to clean the area for two days and
the area is a safety hazard.
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While you are away from the
office, two of your employees engage in an altercation. The
details are unclear, but the situation is clearly escalating as each
employee takes advantage of every opportunity to chide the other.
What should I do?
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I inherited
an older employee who can't seem
to keep up. How do I discipline the employee?
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What
will you do if your most reliable employee starts to constantly report
for work late?
Directing
Communications
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How do I
communicate policy or rules?
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How do I
create trust in the workplace?
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How
do I communicate bad news to an employee?
Morale
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I inherited a work group
with poor morale. How do I improve their morale?
Motivation
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How do I
motivate my staff to work as a
team?
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How
do I motivate my employees?
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