Management IQ Productivity
Tools for the Manager and Supervisor

Area Code Listing by Number - Who's calling?  List includes major cities for the area code.

Directions - MapQuest provides driving directions and maps.

Downloads - free sample forms and templates for operations, planning, employee management and scheduling , employee recruitment and PowerPoint templates.

Etiquette - Tips for everyday business, interview etiquette, business casual, and making the good first impression from the Emily Post Institute.

Meeting basics with a checklist from the Department of Educational Technology, San Diego State University.

Meetings - The 7 Sins of Deadly Meetings from Fast Company with tools and techniques to make meetings productive.

Microsoft Excel - Free productivity tips from excel-vba.com on working faster and better, reporting, pivot tables and more.

Microsoft Outlook E-Mail - How do you recall an e-mail?  (From Outlook Help)  You can recall or replace only those messages you sent to recipients who are logged on and using Outlook and who have not read the message or moved the message out of their Inboxes. 

1. If the Folder List is not visible, click the View menu, and then click Folder List.

2. Click Sent Items.

3. Open the message you want to recall or replace.

4. On the Actions menu, click Recall This Message.

5. To recall the message, click Delete unread copies of this message.

To replace the message with another, click Delete unread copies and replace with a new message, click OK, and then type a new message.

6. To be notified about the success of the recall or replacement for each recipient, select the Tell me if recall succeeds or fails for each recipient check box.

Note: To replace a message, you must send a new one.  If you do not send the new item, the original message is still recalled.

Time Management skills to maximize your effectiveness as Mind Tools shows you practical techniques on how to use personal time management skills. These are some of the most important career skills that you can learn. Time management skills are essential for successful people. 

What to Say When. . .You're Dying on the Platform: A Complete Resource for Speakers, Trainers, and Executives, Lilly Walters, 1995
The guide covers every possible speaking situation from failed electricity to a bored audience along with tips on how to prevent it, what to do about it, and what to say about it.  Find out what to say and what to do to cover any situation and captivate any audience.